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Summon   Tags: franklin_university  

Search Summon for Library Resources
Last Updated: Jan 7, 2015 URL: Print Guide RSS UpdatesEmail Alerts

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Search Summon

Type your search terms in the box below. 


What is Summon?

Summon is a "discovery layer" that allows you to

  • search the content owned and accessible to the Franklin University Library,
  • using a Google-like interface.


Having trouble with Summon? Use the Report a Problem form to tell us.

Can't get to the article? Try these suggestions:

1) Go directly to the database, like Business Source Complete
2) Update your browser setting to accept cookies
3) Clean your cookies and cache


When to Use Summon

you are first starting your research

to get ideas or background info you have had difficulty finding sources in other databases you need

an alternative to Google - easy searching but with more credible results


Don't Use Summon When:

  • you want specific books or media, instead try the online catalog or OhioLINK catalog

  • you want business research, specifically country, company and industry reports, instead try Businsess Source Complete or Country Watch

  • you want legal research, specifically legal journal titles, case reports and legislation, instead try Lexis Nexis

  • you want the advanced features of searching a specific database

Where can I find Summon?

Where is Summon?  On the Library homepage!

The "Combined Search" Tab and the "Articles & More" tab uses the Summon service to help you locate articles, books, ebooks, web resources and more.


Summon Features

"Through one simple search to a single unified index, the Summon service provides instant access to the breadth of authoritative content that's the hallmark of great libraries. No need to broadcast searches to other databases —it provides one search box for a researcher to enter any terms they want and quickly get credible results in one relevancy ranked-list."

In Summon you may notice these features:

  • similar to Google
    • Provides a single search box
    Prompts for spelling errors

  • better than Google
    • Sort, rank, and refine your results
    • Results that come from reliable library source
    • Built-in citation feature to help you cite your sources in the correct style
    • Allows you to save and share your results


Summon Searching


Resources not included in Summon

Currently 82% of the Library's electronic journals are available in the Franklin Summon service.  The coverage percentage is determined by the how many ejournals are indexed in the library's databases and vendor inaccuracies.

Also there are a few databases that are not able to be added or are not supported in Summon. See the list below:
ACS Publications

Biological Abstracts/BIOSIS Preview

Dissertation Abstracts (ProQuest Dissertation and Theses)

Engineering Village

Roget’s II: The New Thesarus

Security Management Practices


Summon Known Issues

Known Summon Issues

Known Summon Issues


Resolution/work around



Article missing from origin database but still displays in Summon


-Ivermectin and River Blindness
by Philip A Rea; Vivian Zhang Yelena S Baras
American Scientist, ISSN 0003-0996, 07/2010, Volume 98, Issue 4, p. 294
Source: ASC
result- Article is not full text in ASC, but other articles from the same issue are FT

- Targeting river Blindness
Patient Care, ISSN 0031-305X, 10/1997, Volume 31, Issue 16, p. 18
Source Business Insights
Result - Article is not in Business Insights

-Imagination, Pop Culture and Ministry with Youth and Young Adults by Scharen, Christian

Dialog : a journal of theology
ISSN:0012-2033 Date: 12/01/2008 V47, Issue 4, p. 339-347
Source: ASC

Result- Article is not in ASC

-the Limits of Depression: Normal Sadness or Mental Disorder?
by Lopez-Ibor, JJ
ACTAS ESPANOLAS DE PSIQUIATRIA, ISSN 1139-9287, 12/2010, Volume 38, pp. 3 – 4

Source-MedLine FT, Medica Latina, and Fuente Academia

Result – Article is not in MedLine FT, Medica Latina, and Fuente Academia

-Sweden tops mom list
journal: Lincoln journal star
date: 6/6/2003
ISSN: 1084-5283

Source Lexis Nexis

Results- Not in LN

-collective bargaining
Journal title:district adminstration
date: 10/1/210
Vol 46, issue 9 pg 18
ISSN: 1537-5749

Source EBSCO databases

Result Not in EBSCO databases


-If the student needs similar articles, recommend that they search the database for the same terms

-If the student needs that specific article, suggest they submit an ILL request.

Summon does not allow single citations cannot be removed. We would need to remove entire journal (which would suppress display of numerous articles.

Login problems – Student tries to login but gets returned to login screen

As of 3/6/14, I estimate that this has been a problem at 6 times.

-Have the student search the database directly for the article(s).

While this could be due to many causes, it likely do to the iframe on the page, from the helper window – the Missing Article link at the top of the page.

Downtime occurrences:




3/6/14-SS client center only




Inconsistency in the availability of real time availability feature




When this feature is not working, the link to the MARC record displays as check avaialabilty.

Summon Index inconsistencies-MARC records

Started 2/26/14 and still occurring as of 3/6/14

Search the catalog directly

From email from Andrew Nagy on 1/31: Hello Summon Clients


A few of you have reported concerns around library catalog records missing from the Summon index over the past few days.  We share your concerns and have been investigating the issues and working to get them resolved. We apologize for the inconvenience this is causing the libraries that are impacted and want to assure you that this is a top priority for us.


We will report back and let everyone know as soon as we have more information about the issue.


Had to direct student to use database directly because not able to access in Summon

In Gimlet, there are at least 20 entries that noted linking issues or logging in issues


While there is not much detail in the Gimlet entries, the  likely causes are:

-Login issue due to iframe

-lack of coverage in Summon/ only 80%

-linking issues due to indexing or metadata inconsistencies






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