Introduction to Healthcare Quality Management, Third Edition
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Instructor Resources: Test bank, PowerPoint slides, answers to the in-book questions, and a PDF of the American College of Healthcare Executives / NPSF Lucian Leape Institute guide Leading a Culture of Safety: A Blueprint for Success. The ongoing shift to value-based healthcare has driven change in the practices and approaches providers use to evaluate their performance and improve their organizations' clinical, safety, and patient satisfaction outcomes. Now more than ever before, healthcare professionals must know how to apply the essential principles of quality management--measurement, assessment, and improvement. Introduction to Healthcare Quality Management explains the basic principles and techniques of quality management in healthcare. Written for students and professionals with little or no clinical experience, the book focuses primarily on measuring and improving the operational and patient service aspects of healthcare delivery. Real-world case studies and examples provide an applied learning approach that helps readers understand how to measure, assess, and improve an organization's performance and ensure the delivery of reliable, high-quality care. Thoroughly revised with updated references, examples, case studies, activities, and supplementary resources, this edition includes new content on: Strategies for managing quality in population health careUse of the Institute for Healthcare Improvement's Triple Aim framework Value-based reimbursement modelsPatient-centered discharge planning and case managementImproving initiatives aimed at bettering patient healthExternal regulations and accreditation standardsLean and Six Sigma improvement tools and techniquesHealthcare application of improvement models from other industries An excellent resource for students and practicing health professionals alike, Introduction to Healthcare Quality Management provides readers with the core knowledge they need to shape innovative change in quality management practices.
Gapenski's Cases in Healthcare Finance
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Student Resources (click here for access) Instructor Resources: PowerPoint slides, spreadsheets, and case discussion questions and solutions Sound financial analysis and decision making require a thorough comprehension of theory, plus the insight and judgment that come from experience. Gapenski's Cases in Healthcare Finance gives students an opportunity to bridge the gap between learning theoretical concepts in the classroom and apply¬ing those concepts in the real world. By working the cases in this book, students who have a basic understanding of healthcare finance can better prepare for the multitude of problems they will face in practice. The book's 32 case studies feature a variety of healthcare settings--from hospitals and clinics to medical practices, home health organizations, integrated delivery systems, and more. Each case focuses on a single issue related to a specific area of financial management, including: · Cost behavior and profit analysis · Cost allocation · Pricing, planning, and budgeting · Capital acquisition and allocation · Financial condition analysis and forecasting · Current asset management · Business valuation The cases are supported by an extensive array of ancillary resources--including spreadsheet models for both instructors and students, case questions and solutions, and PowerPoint slides--all substantially updated and reorganized for this edition. Since 2000, this highly regarded book has been used in healthcare finance courses throughout the United States. Original author Louis C. Gapenski was recognized both nationally and internationally as an expert in healthcare finance. In the sixth edition, authors George H. Pink and Paula H. Song carry forward Dr. Gapenski's legacy to the field of healthcare administration. As the provision of healthcare continues to evolve and advance, this book will help students develop the insight and judgment they need as future leaders.
Healthcare Finance
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Bonus Chapters 18 & 19 (click here for access) Practice Exercises for Students (click here for access) Instructor Resources: Test bank, PowerPoint slides, solutions to end-of-chapter questions and problems, and a transition guide to the new edition. The essential concepts of both accounting and financial management are covered in this best-selling healthcare finance book. Through clear explanations, numerous examples, and realistic practice problems, it arms future managers with the grounding they need to make financially sound decisions for their healthcare organizations. This thoroughly updated edition provides more emphasis on the unique marketplace for healthcare services and additional examples from nonhospital settings, including medical practices, clinics, home health agencies, nursing homes, and managed care organizations. Particular content changes include: Expanded discussion of health insurance, reimbursement methodologies, and the impact of healthcare reform on provider behavior A new presentation of managerial accounting material that follows a more logical progression of concepts, emphasizing the level of analysis (organization, department, service) rather than techniques Coverage of three service-line costing methods: cost-to-charge ratio, relative value unit, and activity-based costing. Plus, an introduction to time-driven activity-based costing, a method for costing at the patient level. Updated financial accounting formats that conform to the latest American Institute of Certified Public Accountants guidance Increased coverage of the revenue cycle This edition also features a more user-friendly layout and additional end-of-chapter practice problems. Online student resources include: A chapter on lease financing and business valuation (previously included in the book) A chapter on distributions to owners: bonuses, dividends, and repurchases Use the companion casebook for even more classroom application! Gapenski's Cases in Healthcare Finance, Sixth Edition, is an ideal supplement to this text. Through real-world cases, it bridges the gap between learning concepts in a lecture setting and applying these concepts on the job. Students will be better prepared to deal with the multitude of issues that arise in the practice of healthcare finance!
Understanding the U. S. Health Services System, Fourth Edition
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This book provides a straightforward explanation of the complex health services system. It explains the basic concepts as well as current issues to clarify how the U.S. health services system is organized, managed, and financed. This edition addresses the many changes happening in the U.S. healthcare system and updates data and statistics so readers can understand and discuss the current issues. New in the fourth edition: An update on the changes to Medicare coverage, including adding means testing on optional coverage for beneficiaries A new discussion of the legislation the current administration would like to implement for universal healthcare coverage A new focus on the quality-of-care debate and pay-for-performance incentives New requirements for not-for-profit hospitals to report services provided in order to validate their tax status An update on managed care and how universal coverage could change payment and delivery Updated information on biomedical research and the debate on whether the United States will remain a leader on this effort A new discussion of the effects of the current economic downturn on healthcare An updated discussion on the status of the healthcare workforce and how nursing and possible physician shortages will affect our system A discussion on healthcare expenditures and the estimated 47 million people who are currently uninsured A master bibliography has been created and is now located at the back of the book Updated glossary and acronym list
Longest's Health Policymaking in the United States
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Future healthcare leaders: Do you have an obligation to serve the common good? If your answer to this ethical question is yes, then you need a working knowledge of health policy. An understanding of how policy decisions are made gives healthcare leaders a knowledge base from which they can turn what once appeared to be limitations or obstacles into opportunities to facilitate better access to care, improve the quality of care, and more effectively manage costs. Leaders who have a firm grasp on the policymaking process can advocate for their patients, their organizations, and their communities. This revamped version of the classic textbook originally authored by Beaufort B. Longest, Jr., links policy concepts to practical applications and real healthcare outcomes. It covers formulation, implementation, and modification of health policymaking at both the federal and state levels, while giving readers insight into real-life political results and details of on-the-ground policy decisions. Highlights include: a new chapter on federalism and the role of the states; Policy Snapshots at the beginning of each of the book's sections that offer brief, true stories of a significant policy event or an opportunity for students to envision their future selves as health advocates; a thoroughly revised and updated chapter on how the courts shape health policy; a rich array of new or updated examples drawn from actual policymaking events, in addition to new graphics and sidebars; updated appendixes reorganized to provide easy access to examples germane to the topic at hand; and an epilogue highlighting federal and state policy challenges posed by the coronavirus pandemic of 2020. Let author Michael R. Meacham guide you through health policy as a process. With a background in policy, law, healthcare leadership, and academia, he enables students to understand both the big picture and the small, but important, details.
Applying Quality Management in Healthcare
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Student Resources (click here for access) Instructor Resources: Test bank, PowerPoint slides, teaching tips, web links, and answers to exercises and practice labs in the textbook. Stakeholders at all levels of a healthcare system have a vested interest in improving quality and safety. Managers play instrumental roles in creating and delivering high-quality services but many frontline clinical and administrative staff members are also involved, directly or indirectly, in shaping patient care systems and designing safer, more efficient processes. Applying Quality Management in Healthcare explores the principles of quality management and provides a variety of practical tools for real-world improvement and problem solving. Unlike many healthcare quality management guides, this book focuses on the systems that form the foundation of a high-quality health services organization. Readers learn which management practices are essential to advancing performance goals, making long-lasting process improvements, and providing the operational systems and tools needed for success. This edition features new and enhanced material, including the following: Expanded content on quality tools, improvement models, project teams, and patient safety Strategies for reporting and analyzing data to evaluate performance, from contributor Naveen Kumar, PhD Broader coverage of key foundational principles Case studies illustrating what is required of health services organizations to set the stage for success The nuts and bolts of achieving improved patient safety and quality results in complex systems In addition, the book provides guidance on managing improvement projects, fostering collaboration, providing a supportive environment for performance improvement, and becoming a high-reliability organization. Concepts are robustly supported by real-life examples, end-of-chapter exercises, and a series of practice labs.
The Strategic Management of Healthcare Organizations
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A structured strategic management approach is needed to tackle the revolutionary change the health care system has been experiencing. Today, health care organizations have almost universally embraced the strategic perspective first developed in the business sector and now have developed strategic management processes that are uniquely their own. Health care leaders have found that strategic thinking, planning, and managing strategic momentum are essential for coping with the dynamics of the health care industry. Strategic Management has become the single clearest manifestation of effective leadership of health care organizations. The book has brand new case studies, updated examples and the inclusion of new Acts since the 2013 edition, as well as thorough, overall update.
Population Health, Epidemiology, and Public Health: Management Skills for Creating Healthy Communities, Second Edition
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COVID-19 triggered broad discussions of population health, epidemiology, and public health, not only in academic communities but also in society at large. Although masks, social distancing, and vaccines helped curb its spread, the novel coronavirus will clearly not be the last infectious disease that tests our preparedness. Healthcare professionals must continue to collaborate and implement new strategies to mitigate future crises. Population Health, Epidemiology, and Public Health: Management Skills for Creating Healthy Communities presents the principles and tools that administrators and practitioners need to monitor, assess, and manage the health of populations in challenging times. Although public health catastrophes can and will change over time, the key concepts and evidence-based lessons detailed in this book are both timeless and essential. Author Rosemary M. Caron uses real-world case studies and examples to teach unique and innovative approaches to population health improvement. This significantly updated edition includes five new chapters on the social determinants of health, disease prevention strategies, the value of a systems-thinking methodology, and the application of population health principles during the COVID-19 pandemic. Other new content in this edition includes: current public health initiatives, including Healthy People 2030; discussions on ethical conduct in research; up-to-date epidemiological case studies on Salmonella, Zika virus, measles, and COVID-19; approaches to population health, such as community health needs assessments and Health in All Policies; and exercises that draw on data sources. Each chapter concludes with discussion prompts and key points to reinforce readers' understanding of the concepts presented. Healthcare managers who are armed with the foundational principles described in this book will help their organizations take greater strides toward building healthier communities and facing future crises head-on.
Health Policy Analysis
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This is the only resource to provide a step-by-step framework and expert guidance for preparing a policy analysis final paper or a capstone project for courses in health policy and health policy analysis. Building on a blend of theory and political considerations for creating a successful policy analysis, the text guides students through the process of building an analysis that encompasses policy background, issue statement, normative and stakeholder analysis, criteria for success, systematic review of policy options, recommendations, and a strategy for adoption. To illustrate each step of the process, the text traces the development of a policy on childhood obesity, the framework of which is directly applicable to a broad spectrum of policy analysis projects. The text explains why each component of the health policy analysis framework is important and includes concrete guidance for obtaining resources and requisite tools for completing each task. It emphasizes the need for both objective research and the ability to understand the perspectives of stakeholders as well as the potential strengths, weaknesses, and biases of various sources. The book underscores the importance of considering alternatives in making policy recommendation a reality. Additionally, it focuses on understanding political realities and policy process to successfully navigate the system. Breakout boxes feature state-of-the-art examples to demonstrate the framework's application. The book also includes chapter summaries to reinforce the material and questions to spur further thought. The authors are health professionals connected nationally to relevant groups (e.g., AUPHA, APHA, Robert Wood Johnson, and environmental health policy groups), and have extensive networks in practice and academia. Key Features: Builds on a blend of theory and political considerations to create a successful policy analysis Provides a step-by-step framework for constructing a health policy analysis with real world application Integrates a variety of disciplines into the policy analysis Traces the development of a policy on childhood obesity to illustrate each step of the process Offers viable solutions to questions and issues students struggle with while preparing their analysis
Handbook of Research on Optimizing Healthcare Management Techniques
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Healthcare is noted for using leading-edge technologies and embracing new scientific discoveries to enable better cures for diseases and better means to enable early detection of most life-threatening diseases. However, the healthcare industry globally, and in the US specifically, has been extremely slow to adopt technologies that focus on better practice management and administrative needs. Presently, healthcare is grappling with many challenges both nationally and globally, including escalating costs, a move to a preventative care environment, and a technologically savvy patient with high expectations. The Handbook of Research on Optimizing Healthcare Management Techniques is a pivotal reference source that provides an extensive and rich compilation of various ICT initiatives and examines the role that ICT plays and will play in the future of healthcare delivery. It represents ways in which healthcare delivery can be made superior and the healthcare industry can begin to address the major challenges it faces in the 21st century so that ultimately the most important person in the web of healthcare players, the patient, can be confident about receiving high-quality, cost-effective healthcare. While highlighting topics such as e-health, medical informatics, and patient value, this publication explores the role of supportive technologies as well as the methods of focused, patient-centric outcomes. This book is ideally designed for doctors, nurses, hospital administrators, medical staff, hospital directors, medical boards, IT consultants, health practitioners, academicians, researchers, and students.
Theory and Practice of Business Intelligence in Healthcare
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Business intelligence supports managers in enterprises to make informed business decisions in various levels and domains such as in healthcare. These technologies can handle large structured and unstructured data (big data) in the healthcare industry. Because of the complex nature of healthcare data and the significant impact of healthcare data analysis, it is important to understand both the theories and practices of business intelligence in healthcare. Theory and Practice of Business Intelligence in Healthcare is a collection of innovative research that introduces data mining, modeling, and analytic techniques to health and healthcare data; articulates the value of big volumes of data to health and healthcare; evaluates business intelligence tools; and explores business intelligence use and applications in healthcare. While highlighting topics including digital health, operations intelligence, and patient empowerment, this book is ideally designed for healthcare professionals, IT consultants, hospital directors, data management staff, data analysts, hospital administrators, executives, managers, academicians, students, and researchers seeking current research on the digitization of health records and health systems integration.
Public Health Evaluation and the Social Determinants of Health
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Compelling evidence shows health disparities are the result of inequalities in income, education, limited access to medical care, substandard social environments, and poor economic conditions. This book introduces these social determinants of health (SDOH), discusses how they relate to public health programs, and explains how to design and evaluate interventions bearing them in mind. Arguing that many public health programs fail to be as effective as they could be, because they ignore the underlying causes of health disparities, this important reference gives concrete examples of how evaluations focusing on the social determinants of health can alleviate health inequalities, as well as step-by-step guidance to undertaking them. This resource blends current research, existing data, and participatory evaluation methods. It is designed for teachers, students, practitioners, and policymakers interested in public health programming and evaluation.
The Science of Health Disparities Research
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Integrates the various disciplines of the science of health disparities in one comprehensive volume The Science of Health Disparities Research is an indispensable source of up-to-date information on clinical and translational health disparities science. Building upon the advances in health disparities research over the past decade, this authoritative volume informs policies and practices addressing the diseases, disorders, and gaps in health outcomes that are more prevalent in minority populations and socially disadvantaged communities. Contributions by recognized scholars and leaders in the field--featuring contemporary research, conceptual models, and a broad range of scientific perspectives--provide an interdisciplinary approach to reducing inequalities in population health, encouraging community engagement in the research process, and promoting social justice. In-depth chapters help readers better understand the specifics of minority health and health disparities while demonstrating the importance of advancing theory, refining measurement, improving investigative methods, and diversifying scientific research. In 26 chapters, the book examines topics including the etiology of health disparities research, the determinants of population health, research ethics, and research in African American, Asians, Latino, American Indian, and other vulnerable populations. Providing a unified framework on the principles and applications of the science of health disparities research, this important volume: Defines the field of health disparities science and suggests new directions in scholarship and research Explains basic definitions, principles, and concepts for identifying, understanding and addressing health disparities Provides guidance on both conducting health disparities research and translating the results Examines how social, historical and contemporary injustices may influence the health of racial and ethnic minorities Illustrates the increasing national and global importance of addressing health disparities Discusses population health training, capacity-building, and the transdisciplinary tools needed to advance health equity A significant contribution to the field, The Science of Health Disparities Research is an essential resource for students and basic and clinical researchers in genetics, population genetics, and public health, health care policymakers, and epidemiologists, medical students, and clinicians, particularly those working with minority, vulnerable, or underserved populations.
Advanced Computational Intelligence in Healthcare -7
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This book presents state-of-the-art works and systematic reviews in the emerging field of computational intelligence (CI) in electronic health care. The respective chapters present surveys and practical examples of artificial intelligence applications in the areas of Human-Machine Interface (HMI) and affective computing, machine learning, big health data and visualization analytics, computer vision and medical image analysis. The book also addresses new and emerging topics in CI for health care such as the utilization of Social Media (SM) and the introduction of new intelligent paradigms in the security and privacy domains, which are critical for the health sector. The chapters, while of course not exhaustively addressing all the possible aspects of the aforementioned areas, are indicative of the dynamic nature of interdisciplinary research being pursued. Accordingly, the book is intended not only for researchers in the respective fields, but also for medical and administrative personnel working in the health sector, as well as managers and stakeholders responsible for making strategic decisions and defining public health policies.
Telemedicine, Telehealth and Telepresence
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Telemedicine and telehealth have consistently been shown to be effective for remote areas or limited-resource locations, regular medical and surgical practice, primary care, second opinion, extreme conditions, major crises, and disaster management. The aim of this book is to bring all aspects of telemedicine and e-health to the reader, in a simple, make-sense approach, in one tome. The book is structured in four parts with 29 chapters written by the best experts in the field from around the world, including clinicians, scientists, and administrators of telemedicine programs. Part I deals with basic principles of telemedicine and telepresence. Historical journeys of telemedicine and strategies, building sustainable telemedicine and telehealth programs in the United States and in the Balkans, as well as incorporation of telemedicine in the current ongoing pandemic COVID-19 are well described and are must read. Current technological developments, rules and regulations, legal and business aspects and consent are also addressed. Part II describes strategies for building sustainable telemedicine and telehealth programs. Telehealth patient portals and public-private partnership modes of technology, as well the role of international telemedicine and how to make it work, are valuable chapters of great significance. Part III describes outcomes-based evidence clinical applications of telemedicine in trauma, burns, intensive care, pediatric care, psychiatry, and stroke. Finally, one important chapter for the readers is the telemedicine for prison and jail population. The final part, Part IV depicts surgical telementoring and teleproctoring, a chapter written by 18 various surgical experts, a true gem for the readers. The book ends with promises and hurdles of telemedicine in austere conditions. Telemedicine, Telehealth and Telepresence serves as a valuable resource that focuses on providing patients care from a distance using store and forward technology to live actual performance of operations at a distance. Chapters 1, 6, 12 and 17 are available open access under a Creative Commons Attribution 4.0 International License via link.springer.com.
